My last complaint was the fact that Leah was very expensive but way worth it. The new stylist originally charged my $50 less so I was okay with the lack of skill. When I got to my car the receptionist called to tell me that Renee messed up the ticket and she needed to charge me an additional $50 for my hair. I reluctantly walked back in and paid the difference knowing I would cut ties with this salon and never go back.
I was given a gift certificate for a cut and color. I came for my appointment on time and waited over 45 minutes before they took me back. Needless to say, I was not happy. The stylist did a beautiful job on the color and cut was okay. The prices were way more than the quality of cut I received though. I would be willing to pay the hundreds that they're charging if my cut and my color were amazing. The staff was pretty pushy about selling hair products too, and I ended up spending $70 on shampoo and conditioner that was supposedly on sale. My gift certificate of $100 basically went to pay for my hair products. The cut and color were over $200. I also asked them what their prices were before I came in. I was told it was going to be much less. I kind of feel like I was taken advantage of. I was pretty bummed when I left, but you live and learn I guess.
Jess D. is the only stylist my son will go to. Consistent with great results!!
Great stylists that really know what they're doing. Friendly and accommodating staff.
I used to get my hair done by Leah and she was amazing but she left the salon abruptly last year. I was so nervous to try someone new that I waited 3 months before I finally in desperation reached out to Leah for a recommendation. The stylist she recommended was nice but her skills are no where near what Leah's were. I got highlights and lowlights then finished with a cut. She didn't put enough highlights in the crown of my head so my hair is really dark in the crown and has heavy lines of demarcation in the back due to her missing the color pattern. In addition, my cut wouldn't lay right so a week later I went in for her to fix just the cut. She tried but my hair just never laid right which isn't acceptable when you pay 150 dollars.
I had a really bad experience. Last spring I came in and wanted my light blonde hair dyed light brown. I showed the stylist a picture of the color so there would be no confusion. She dyed it so dark it was nearly black. I paid over $200 for this color change. When I came back for a correction, she said the only way to really lighten it would be with highlights. That would run me another $100! I spoke with the manager and saw another stylist for a correction. The stylist told me I should have never been charged as much as I initially was. She tried to fix my hair, but it ended up turning orange. My husband went into the salon and expressed our disappointment. He requested a refund. She refused to give us a refund, but said she would set me up with another stylist at another location. We told her we felt it would be insane for us to keep coming here, as they were damaging and ruining my hair. She said that was the best they would do, but they are "sorry" for what happened to my hair. They never give out any refunds to dissatisfied customers. Also, they talked with the stylist who did my hair to make sure it doesn't happen again. In short, I was over charged, time wasted, and walked embarrassed by what this salon did to my hair. I warn anyone from going there. Horrible business. Salon Blue ended up fixing my hair up right. Want to go to a real salon, a stylist who was in vogue magazine, go there. Not this place!!!!
Studio Glitz is a US Beauty Salon based in Orion Charter Township, Michigan. Studio Glitz is located at 345 S Broadway St, Lake Orion, MI 48362, USA.
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